Maureen Berkner Boyt

At ACMP Change Orlando, C2IQ sat down with Laurel Haller, CCMP™ of West Monroe for a

Disruptive change is often framed as a technology problem. In practice, it is a people, process, and leadership challenge. In this episode of Make or Break, Mo Berkner Boyt sat down with Dr. Alexis Fink to discuss what leaders need to do differently when navigating transformation, especially in the context of AI activation, organizational redesign, and…

AI in HR: Why Change Management Drives Better Outcomes AI is reshaping the future of work, but the real story in HR isn’t adoption; it's whether organizations are using AI in ways that lead to better workforce and business  outcomes, with more sustainable change. That was one of the clearest takeaways from a recent A…

Change is no longer a phase organizations move through before returning to normal. For most leaders today, disruption is the operating environment. That reality was front and center in a recent episode of the Make or Break podcast featuring Betsy Summers, Principal Analyst of Future of Work and Human Capital Management at Forrester. In the…

In a world change-resilient, future-ready workforce. Why Traditional HR Metrics Fall Short Traditional HR metrics like engagement scores, turnover rates, and performance reviews offer useful snapshots, but they rarely tell the full story. These indicators tend to focus on outcomes rather than the comprehensive human capital risk assessment, one that uncovers the hidden drivers of…

Disruption isn’t just a business challenge; it’s a human one. Strategies, systems, and structures only succeed if people can absorb, adapt to, and act on change.  Too often, organizations underestimate the human dimension, creating hidden risks that derail even the most well-planned transformations.  This article breaks down how disruption affects employees, why middle managers are…

Modern convenience and digital acceleration are reshaping how we relate, and leaders are feeling the impact. Social media feeds fragment shared experiences, remote work stretches teams across time zones, and AI adoption is accelerating faster than many organizations can manage.  Human connection is fraying and becoming a scarce resource.  For leaders, this shift shows up…

Mergers promise growth, new capabilities, and expanded markets, but they also come with one of the toughest challenges any organization can face: integrating people.  New structures, new expectations, and predictable human response to significant change, and research shows it triggers measurable psychological effects.  When people lack clarity about what comes next, they experience heightened cognitive…

When two companies come together, the people side of that union often gets overlooked, even though it can make or break the success of the integration. Employees suddenly find themselves in a different organizational landscape with new expectations, unfamiliar processes, and rewritten roles. That’s why thinking of post‑merger adjustment as a form of employee onboarding…

Mergers and acquisitions are more than just numbers on a balance sheet, they’re a human challenge as much as a financial one. Even the most promising deals can falter if critical talent leaves, engagement drops, or organizational trust erodes. Understanding and managing human risk isn’t optional; it’s essential for realizing the full value of a…